Our Technological Integration Service

Service-Oriented Architecture [SOA]

•  SI Urbanization
•  IT Transformation Plan
•  Value Analysis: Strategy/Business/Functional Architecture
•  Conceptual SOA Models
•  Implementation of a Successful SOA Approach

Technical Architecture

•  Design target technological architecture
•  Analyze and select the technology to be integrated into your core business solution (Portal, Multi-Channel Contact Centre)

Technological Integration

We are able to provide services that ensure the technological integration of solutions chosen by you.

Interfaces
Develop interfaces and integrate Salesforce into your SI or ERP (SAP, Oracle, etc) via business connectors. We use the most advanced technological solutions that are especially adapted to your requirements. We aim to limit the cost price by managing the interface budget.

•  Native integration with office IT systems (Google, Outlook, Lotus, Word, Excel)
•  Integration of web services and API with the Salesforce ecosystem
•  Web integration with SOA (Mash-ups) tools
•  Standard business connectors: SAP, Oracle
•  Specific interfaces (JAVA, .Net) developed with API Salesforce.com
•  Market integration platforms: Websphere, Informatica, Magic Software, CastIron, Talend, Pervasive, Tibco
•  In our developments we use Websphere 6.2, WAS 6.1, WPS technology and technical expertise in the architecture of J2EE Websphere applications

Integration of communication solutions

•  Messaging Services (fax, voice mail, email and SMS)
•  CTI (Computer Telephony Integration) for SAP® CRM and Salesforce.com
•  Call Centre for mySAP™ Interaction Centre and Salesforce.com / SFA
•  Multimedia Contact Centre
•  Integration of mobility solutions
•  PDA, Laptop... complementing the mySAP™ Mobile Sales service